Reduce Bias in Interview Feedback

Overview

The Unbiased Interview Feedback feature helps reduce bias during the interview process by preventing interviewers from viewing one another's feedback before submitting their own evaluation. This encourages independent assessments and helps your team make more objective hiring decisions.

Availability: This feature is available on select subscription plans. If you don't see it in your account, contact hire@trakstar.com for information about availability and pricing.

Watch the video below, or read on to learn more!

Configure Unbiased Interview Feedback

A Super Admin can enable this feature by:

1. Click Settings.
2. Navigate to Company Settings.
3. Select Interviews and Reviews.
4. Open Interview and Review Configurations.

5. Enable the unbiased interview feedback setting.

   

If this setting remains disabled, interviewers can view one another's feedback during the interview process.

Choose a Visibility Option

After enabling the feature, select one of the following options.

Interviewers Can See Others' Feedback After They Submit Their Own

Interviewers cannot view other interviewers' feedback until they have submitted their own evaluation.

Once their feedback is submitted, all interview feedback for that interview becomes visible to them, allowing the team to collaborate before making a hiring decision.

Interviewers Can See Only Their Own Feedback

Interviewers can only view the feedback they personally submitted.

Only the Stage Coordinator and Super Admins can view all interview feedback and use it to determine whether a candidate should move forward in the hiring process.

Who Can Always View Feedback?

Regardless of the selected setting:

• Stage Coordinators can always view all interview feedback because they are responsible for advancing or decisioning candidates.
• Super Admins always have access to all interview feedback throughout the system.

What Interviewers See

When unbiased interview feedback is enabled, interviewers can tell that feedback has been submitted by others, but they cannot view its contents until permitted by the selected configuration.

Locked feedback is indicated by a lock icon within:

• The interview stage.

  

• The candidate's Feedback tab.

  

Additional Considerations

• These settings apply only to the interview for which the interviewer is currently assigned.
• Feedback from previous interviews remains visible unless those interviews have been configured as Private at the stage level.
• Enabling Unbiased Interview Feedback is not retroactive. It only affects interviews created after the feature is enabled.

Got any more questions? We're here to help.  Reach out to us at hire@trakstar.com.