Update the "Billed To" Name on Your Receipts

Overview

By default, Trakstar Hire displays your Company Name on the Billed To line of invoices and payment receipts.

If the organization paying for your account is different from the company name, you can specify a separate Business Name for billing purposes. For example, your corporate headquarters may pay invoices while a different company name appears on your careers site and job postings.


Change the Billing Info

A Super Admin can update the billing name by:

  1. Click Settings.
  2. Select Company Profile.
  3. Locate the Business Name field.

  4. Enter the name and address you want to appear on invoices and payment receipts.
  5. Save your changes.

Note: Changes are reflected on your next billing cycle and future payment receipts.


View Payment Receipts

To access previous receipts:

  1. Click Settings.
  2. Select Payment Receipts.

From this page, you can view and download your billing receipts.


Manage Billing Notifications

To change who receives receipt notification emails:

  1. Go to Settings > Payment Receipts.

  2. Select Manage Payment Notifications.

  3. Update the list of recipients.
  4. Save your changes.

Update Your Payment Method

To update the credit card or payment method associated with your account:

  1. Go to Settings.
  2. Select Payment Setup.

  3. Setup or update your payment information.
  4. Save your changes.

Frequently Asked Questions

Does changing the Business Name affect my job postings?

No. The Business Name only controls the Billed To name shown on invoices and receipts. Your Company Name, which appears on job openings, is managed separately.

When will the new billing name appear?

The updated Business Name will appear on your next bill and future payment receipts.

Who can update billing information?

Only users with Super Admin permissions can update company billing settings.

Other questions? Reach out at any time at hire@trakstar.com!

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