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Welcome! We are so glad to have you here! 

Being new to any software system can feel like a lot. A great place to start is taking one (or more!) of our e-learning courses. These will give you an excellent knowledge base on how Trakstar Hire works. 

We suggest you start with our online training courses for Hire (Recruiterbox) within Trakstar Academy. These courses are designed specifically for new admins and help you get up and running like a pro! You can enroll in these here.

Below we've outlined different tasks you may be doing in the system to help you pick the right course for your needs. If you are still unsure, feel free to contact our team anytime!

"Super Admin" user roles:

"Recruitment Manager" or "Recruiter" roles: 

"Hiring Team Manager" roles:

How to Access Trakstar Academy

Find the course you'd like to take, and click on it from the main page.

This will launch the course in Trakstar Learn.  Click on Get Started to, well - get started!

This will bring you to Trakstar's Learn account.  You will need to self-register.  This login differs from your own Trakstar Learn, Hire, or Perform login.  

If you have taken any of our courses before, you will have a login - you may be redirected to the Log in screen or click on Already have an account? Log in. from the registration page.   If unsure of your password, click on Forgot password? to force a password reset.


If you do not have an account and keep reaching the login page, try opening Trakstar Academy in a private browsing or incognito window.  

Are you still having trouble?  Reach out to our team at - we're happy to help!

Still need help? Contact Us Contact Us