Best Practices - Keeping your Managers engaged in the interview process

Hiring is a fast paced, time consuming task. Ideally, you should involve many key stakeholders in the hiring process to make sure you're finding the best candidate for your role. 

Managers who are highly engaged in the hiring process will be more clued in on subtle details in interviews, and more engaging for the interviewee, too. 

Managers who are disengaged, or feel like they "just don't have time" to interview candidates will rush the process, leave less detailed feedback, and make a poor first impression to candidates during the interview process. 

Since it's so important - what can we do to make sure our managers are engaged in the interview process? Find our top tips below! 

Determine what you're really hiring for

Hiring is a delicate balance of picking the skills your team is lacking, and pairing this with how a new person can add value in the future, too. Before entering the hiring process, make sure that your team has done an analysis on what you're truly trying to hire for. If you're new to this process, we recommend this video to get you started: Creating Predictable and Repeatable Hiring

Once you've narrowed down what and why you're hiring, you'll have a good outline of what type of person would be ideal for the role.

Make sure you're screening candidates against this criteria, to prevent wasted time in interviews for people who truly aren't a fit. 

When you have narrowed down the selection, brief everyone involved in the hiring process on these key characteristics to look out for. Make sure to note things that are "Nice to haves" verses "must haves", as well as things that are total "no gos." 

Defining what "good" looks like in the role will allow everyone to be looking for the right things as they go through the interview(s). 

Give interviewers space + time

Interviewing and hiring takes time. Make sure you're giving managers and employees the space they need to conduct interviews. To avoid interruptions, interviews should be conducted in a quiet, private space - away from the day to day distractions of the workspace.

If your team doesn't regularly have access to computers, make sure that you make a computer available directly following the interview, so that they can record their interview feedback within Trakstar Hire. Doing this quickly after the interview will prevent any information from being forgotten. 

When scheduling interviews, make sure the time is convenient for everyone's calendar. The Self Scheduling tool allows candidates to pick from times the interviewers are available, making sure that the time works for everyone involved. 

Making filling out feedback forms easy

When setting up the interview process building a solid evaluation form will help guide the feedback your hiring team leaves on candidates. 

We recommend having enough questions to solicit thoughtful and actionable responses. You should be able to make a next steps hiring decision based on the interview feedback left - so make sure that your questions guide you to that answer, and not just "well they were alright."

While building these forms do keep length in mind - incredibly details forms will become tedious for interviewers, and will diminish the helpful feedback you receive. 

For a short form, I recommend asking:

  • What are 3 things that excite you about this candidate?
  • What is 1 thing that concerns you about this candidate?

The system will also automatically default a final question of "Would you recommend moving forward with this candidate?"

If you want to get more detailed in the form, you could also call out specific attributes you are looking for in this role, and ask questions relevant to those. 

If you're struggling to get feedback in a timely manner, you can also turn on feedback reminders to automatically remind the interviewers to leave their feedback. 

We also always recommend picking the appropriate settings to reduce bias in the interview process - so that your team isn't influenced by interview feedback left by others.

And remember - constantly ask for feedback

Regardless of how many folks your team has hired, or how many interviews they've conducted, there is always room for improvement. Poll your managers about what is working, and what isn't - and make updates to your forms before your next hiring cycle.

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