Change Your Login Email Address
Overview
Your login email address is the email you use to sign in to Trakstar Hire and receive system notifications.
For security reasons, Support cannot update email addresses and this has to be done by the each from within the application.
Change Email Address
- Go to Settings
- Profile and Password and click Edit next to your current email address:
Now you can enter your new email address, and your password (for security!) and click Update:
Once you click Update, you'll see a green confirmation window like this:
You'll receive an email to your new email with a verification link to verify your new address. The email comes from no-reply@trakstar.com and looks like this:
Until you click on the Confirm new email button/link, you'll see a banner in the system at the top of the page:
Notes:
- Until you click on the link in your new email to confirm your new address, your previous email will be used to log in and receive notifications.
- Once you click to verify your new email address, you will be logged out of all current Hire sessions so you can log back in using your new email address.
- Everything else, including your password, will remain the same
Frequently Asked Questions
Will changing my login email affect my account?
No. Your account, permissions, candidates, openings, and history remain unchanged. Only the email address used to sign in is updated.
Can I cancel my email update?
Yep! You can go back to Settings > Profile & Password to cancel it.
