External Recruiting Agencies: Getting Started in Trakstar Hire
If your agency has been invited to recruit for a company using Trakstar Hire, you'll need to create an account before you can begin submitting candidates.
This article covers how to access your account, what information you can view, and the permissions available to external recruiting agencies.
Set Up Your Agency Account
When a company invites your agency to recruit through Trakstar Hire, you will receive an email invitation.
To set up your account:
- Open the invitation email.
- Click the account setup link included in the email.
- Follow the prompts to create your password and activate your account.
- Sign in to Trakstar Hire using your newly created credentials.
Once your account is active, you can begin working on the openings assigned to your agency.

View Assigned Openings
After logging in, you'll see the openings that have been shared with your agency.
Agency users can only access positions that have been assigned to their agency by the hiring company. If you do not see an expected opening, contact the hiring company to confirm that the position has been assigned to your agency.
Agency Permissions
As an external recruiting agency user, you can:
- View openings assigned to your agency
- Submit candidates to assigned openings
- View candidates submitted by your agency
- Track the status of candidates submitted by your agency
- Communicate with the hiring company through Trakstar Hire
Candidate Visibility
Agency users can only view candidates submitted through their own agency account.
Candidates submitted by other agencies, internal recruiters, hiring managers, or employees are not visible to your agency.
This ensures that each agency only has access to the candidates it has referred.
Next Steps
Once your account has been created and you can access your assigned openings, you're ready to begin submitting and managing candidates.
For instructions on candidate submission, status tracking, editing candidates, and messaging, see External Recruiting Agencies: Submit and Manage Candidates in Trakstar Hire.
Questions? Contact us at hire@trakstar.com 🙂