Set an Out of Office Message

Overview

The Out of Office feature lets you automatically notify candidates when you're unavailable. When enabled, an automatic reply is sent to candidates who email you through Trakstar Hire, helping set expectations while you're away.

Enable an Out of Office Message

To configure your automatic reply:

1. Click your Settings in the upper-right corner of Trakstar Hire.

2. Click the Out of Office responder section.

   

3. Enable the Out of Office setting.

   

4. Enter the message you want candidates to receive automatically.

5. Save your changes. You will see a banner in your dashboard letting you know.

   

Your automatic reply is sent whenever a candidate emails you through Trakstar Hire while the feature is enabled.

Update or Disable Your Out of Office Message

Similarly to enabling this setting, you can:

1. Go to Settings.
2. Open the Out of Office responder section.
3. Update the message if needed, or disable the feature.
4. Save your changes.

Once disabled, automatic replies are no longer sent.

Best Practices

To provide a better candidate experience:

• Include the dates you'll be unavailable.
• Let candidates know when they can expect a response.
• Provide an alternate contact if another team member can assist during your absence.
• Review your message before enabling it to ensure it contains current information.

Frequently Asked Questions

Who receives my Out of Office message?

Automatic replies are sent to candidates who email you through Trakstar Hire while your Out of Office message is enabled.

Does this affect my regular email account?

No. This setting applies only to emails sent through Trakstar Hire. It does not configure an automatic reply for your personal or corporate email account.

Can I edit my message while I'm away?

Yes. You can update or disable your Out of Office message at any time by returning via Settings or in the banner itself by clicking the End Now button.