Communicating with other users in Trakstar Hire.

Overview

Trakstar Hire includes built-in collaboration tools so your hiring team can communicate directly within a candidate's profile instead of relying on internal emails or chat applications.

Using comments keeps candidate discussions in one place, making it easier for everyone involved in the hiring process to stay informed.

Add a Comment

To leave a comment on a candidate:

Open the candidate's profile.
Select the Comments tab where you can review any existing comments.
Click the Your comment... field.
Enter your message.
Save the comment.

Your comment will appear in the candidate's profile for users with permission to view it.

Notify a Teammate with @Mentions

You can notify other users by mentioning them in a comment.

To do this:

Type @ followed by the user's name.
Select the appropriate user from the list.
Save the comment.

Users who are mentioned receive an email notification letting them know a new comment has been added to the candidate's profile.

Create a Private Comment

Private comments allow sensitive conversations to remain visible only to selected users.

To create a private comment:

Write your comment.
Check the Private box before saving.
Use @mentions to include the users who should have access.

Private comments are visible only to:

Users who are mentioned in the comment.
Super Admins.

Note: If you mention someone in one private comment, they are not automatically included in future private comments. Continue to @mention them on each private comment you want them to access.

If you've already saved the comment, you can edit it by clicking the 3-dot icon, and selecting "Mark as private." You can also Delete the comment from here (Useful if you made an error, or changed your mind).

Edit or Delete a Comment

After saving a comment, click the three-dot menu to:

Mark the comment as Private.
Delete the comment if it is no longer needed or was created in error.

Send Candidates for Review

Sending a candidate for review is an effective way to collect feedback from your hiring team during the evaluation process.

Using the review workflow helps centralize feedback and keeps discussions connected to the candidate's profile.

Note: For detailed instructions on using the candidate review workflow, see the Send a Candidate for Review article.

Leave Interview Feedback and Evaluations

Interview evaluations allow interviewers to document feedback directly within the candidate's profile after completing an interview.

Capturing structured interview feedback in the platform helps hiring teams make consistent, informed hiring decisions.

For detailed guidance, see:

These resources explain how to complete interview evaluations and standardize interviewer feedback across your hiring process.

Questions? Feel free to reach out to us at hire@trakstar.com