Switch Between Accounts (Toggle Accounts)

Overview

If you have access to multiple Trakstar Hire accounts, you can quickly switch between them without signing out and back in. This feature is useful for users who manage multiple organizations or environments using the same email address.


Before You Begin

The account switcher is available only if:

  • The same email address is associated with multiple Trakstar Hire accounts.
  • Your user account has been granted access to more than one account.

If you only belong to a single account, the account switch option will not be displayed.


Switch to Another Account

To switch between accounts:

  1. Click your profile icon in the upper-right corner of Trakstar Hire.
  2. Select the Account you'd like to switch.

  3. Choose the account you want to access.

The application immediately switches to the selected account without requiring you to sign in again.


Things to Know

  • Each account maintains its own users, openings, candidates, reports, and settings.
  • Switching accounts does not merge or share data between organizations.
  • Your permissions may differ from one account to another depending on the role assigned to you in each account.

Frequently Asked Questions

Do I need separate usernames for each account?

No. As long as the same email address is associated with each account, you can switch between them using the account switcher.

Does switching accounts transfer data between organizations?

No. Each Trakstar Hire account is separate. Switching accounts only changes which account you are currently viewing; it does not copy or move any data.

How can I add a toggle account?

Reach out to your account manager or hire@trakstar.com, and we'd be happy to set you up!

Note: If you are using separate SSOs for the accounts, you may need to log out and back in to gain access.

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