Add and Manage Users

Overview

Administrators can invite new users to your Trakstar Hire account and manage existing user accounts from the Users page.

Invite a New User

To add a new user:

1. Click the Settings icon in the left navigation menu.

   

2. Select Users.

   

3. Click Add User.

   

4. Enter the user's information and assign the appropriate user role.

   

   You will also be able to add them to specific openings.

   

5. Click Save.

The new user receives an email invitation with instructions for creating their password and accessing the account.

Note: User accounts consume available licenses. If you have reached your user limit, you may need to purchase additional licenses before inviting more users.

Edit an Existing User

To update an existing user:

1. Go to Settings > Users.

2. Select the user you want to edit.

   

3. Update the user's information or role as needed.

4. Save your changes.

   

Changes take effect immediately.

Deactivate a User

If someone no longer needs access:

1. Navigate to Settings > Users.

2. Hit the Deactivate button next to the user's account.

   

Deactivated users can no longer sign in, but their historical activity remains associated with their account.

Reactivate a User

To restore access:

1. Navigate to Settings > Users > Deactivated tab

   

2. Select the inactive user.
3. Reactivate the account.

The user can then sign in using their existing credentials.