What Are Follow-Up Questionnaires?

Follow-up Questionnaires let you collect additional information from candidates after you've narrowed down your applicant pool. Rather than asking every applicant a long list of questions during the application process, you can send targeted questionnaires only to candidates you're seriously considering.

Questionnaires support multiple question types, including video responses (if available on your subscription), making them a flexible way to gather additional candidate information before scheduling interviews.

Create a Questionnaire

Note: Only Super Admins can create Questionnaires. Once a Questionnaire has been created, it is available for all users to send to candidates.

To create a Questionnaire:

1. Click the Settings gear in the lower-left corner of Trakstar Hire (or click your profile initials in the upper-right corner).
2. Under Candidates Configuration, select Questionnaires.
3. Review your existing Questionnaires or click Create Questionnaire.
4. Enter a Title and Description.
5. Click Create.
6. Add the questions you want candidates to answer.

Questionnaires support multiple question types. You can also:

• Create as many questions as needed.
• Set character limits for responses.
• Mark questions as private.

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  Video Response Questions

You can add Video Response questions to any Questionnaire.

Candidates can:

• Record a video directly in their browser.
• Upload an existing video file.

Video responses can help you evaluate communication skills, professionalism, and role-specific qualifications before scheduling interviews.

Send a Questionnaire to a Candidate

Questionnaires are sent through candidate email messages.

To send one:

1. Open an existing email conversation with the candidate or start a new email.
2. Click the Questionnaire icon at the bottom of the message window.
3. Select the Questionnaire you want to send.
4. Confirm that the Questionnaire has been attached.
5. Send the email.

The candidate will receive an email containing a link to complete the Questionnaire.

What Candidates Experience

When candidates receive the email, they can open the included link to complete the Questionnaire.

If the Questionnaire includes a Video Response question, candidates can either:

• Record a response directly in their browser.
• Upload an existing video file.

After completing the Questionnaire, their responses are submitted automatically.

View Completed Questionnaire Responses

After a candidate submits a Questionnaire:

• A blue dot appears next to the candidate's name, indicating new activity.
• The completed Questionnaire is available on the candidate's Profile tab.
• The Questionnaire appears above the candidate's resume.
• Select Show answers to review the candidate's responses, including any submitted videos.

When Should You Use Follow-Up Questionnaires?

Follow-up Questionnaires work best after you've reviewed your initial applicants and identified candidates you'd like to evaluate further.

Instead of requiring every applicant to complete an extensive application, you can:

• Keep your initial application shorter and easier to complete.
• Reduce application abandonment.
• Narrow your candidate pool first.
• Send additional screening questions only to selected candidates.
• Collect more detailed information before scheduling interviews.

Because Questionnaires support multiple question types—including video responses—they provide a flexible way to gather the information you need from candidates who have advanced in your hiring process.