Can I send messages to more than one candidate at a time?
Yes! Sending a message to multiple candidates is a breeze and a great way to communicate quickly!
Do the candidates see that other candidates were also sent the same message?
No - the candidates can not see that other candidates were sent the same message. It is similar to a BCC list. If a candidate responds, it will only go to the sender, not the entire recipient list.
How many candidates can I bulk message at a time?
Most accounts can email up to twenty candidates at a time. Specific subscription plans allow you to email all candidates in a filter - saving you even more time!
How do I send a bulk message?
You can send a bulk message from any candidate dashboard or search screen. Here are the steps to do so:
Click on "Candidates" on the left bar of your Trakstar Hire screen.
- Find the candidates you'd like to send the message to (you can use the advanced search or the sort options on the left - or any way you please!)
- Once you have found the candidates, click the check box beside those you would like to send the message to.
- If you want to send a message to all candidates on the page - select the box at the top of the candidate's list. This will select the twenty candidates displayed!
Click Email from the top screen, and the compose window will appear.
Do you want to email more than twenty candidates at a time?
After you've found the candidates you'd like to email, by filtering the list, click the box at the top of the candidate's list to select all the candidates. You should see an option at the top to select all candidates in this list, in addition to the twenty displayed. Click this to select all the candidates!
From here, follow the following steps to compose your message. The emails will be sent out over a brief period to the candidates to prevent spam. You will receive an email when all of the emails have been sent.
Don't see this option in your account? Reach out to us at hire@trakstar.com to learn more about it!
How do I compose my message?
- Once the email composes window is displayed, you can load a message from a template or write a new one.
- You can use the {} link at the bottom of the message creation to pull in things like the candidate's name or the opening name. Note - even though all candidate names are displayed, the candidates will not see that other people were sent the same message. This message will also be saved in the Email tab of the candidate's profile as an individual message.
- Once the message is complete, you can choose to "Send Now" or send at a later date/time. You can also choose if you want us to remind you to follow up in a few days. (Please note: We do not allow follow-up reminders on scheduled messages.)
- Once sent, the message will display in each candidate's profile.
- When the candidate replies, the reply will display in the candidate's profile. The user who sent the message will also receive a copy of the reply in the inbox of the email address they use for Trakstar Hire.
Questions? Feel free to reach out at any time: hire@trakstar.com