Send Emails to Candidates

Trakstar Hire allows you to send emails directly to candidates from within the platform. You can send individual emails, use email templates, attach questionnaires, and keep all candidate communication organized in one place.

Before You Begin

Before sending emails, make sure your email integration has been configured.

Once your email account is connected, you can send and receive candidate emails without leaving Trakstar Hire.

Send an Email to a Candidate

To send an email:

1. Open the candidate's profile.
2. Navigate to the Messages or Email section.
3. Click Compose or New Email.
4. Enter or review the recipient information.
5. Add a subject and message.
6. Attach any supporting items if needed.
7. Click Send.

Use an Email Template

Email templates help you send consistent messages while saving time.

To use a template:

1. Begin composing a new email.
2. Select the Templates option.
3. Choose the appropriate template.
4. Review the message and make any necessary edits.
5. Send the email.

Templates can be personalized before sending.

Attach a Questionnaire

If your organization uses Follow-up Questionnaires, you can include one directly in an email.

To attach a Questionnaire:

1. Compose a new email.
2. Click the Questionnaire icon.
3. Select the Questionnaire you want to send.
4. Verify that it has been attached.
5. Send the email.

The candidate will receive a link to complete the Questionnaire.

View Email History

All emails sent through Trakstar Hire are stored on the candidate's record.

From the candidate profile, you can:

• View previous email conversations.
• Review sent and received messages.
• Track communication history with the candidate.
• Continue existing conversations.

Keeping email history attached to the candidate profile makes it easy for your hiring team to stay informed.

Tips

• Review your email before sending.
• Personalize templates whenever appropriate.
• Attach Questionnaires when additional candidate information is needed.
• Keep all candidate communication within Trakstar Hire to maintain a complete communication history.